Cookie Policy
Last updated: February 2026
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website operators. Citability (citability.ai) uses cookies and similar technologies to ensure our platform functions properly and to improve your experience.
2. Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the operation of our platform. They enable core functionality such as authentication, session management, and security. The platform cannot function properly without these cookies.
Authentication Cookies
We use Clerk for authentication. Clerk sets cookies to manage your sign-in state and session across the platform. These are necessary to keep you logged in and secure your account.
Analytics Cookies
We use Google Analytics 4 (GA4) to understand how visitors interact with our platform. These cookies are only set after you consent via our cookie banner. Analytics data is aggregated and anonymised where possible.
| Cookie | Purpose | Retention |
|---|---|---|
| _ga | Distinguishes unique users | 2 years |
| _ga_* | Maintains session state | 2 years |
Preference Cookies
These cookies allow us to remember choices you make on the platform (such as theme preferences or dashboard configuration) and provide enhanced, personalised features.
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services that may set cookies:
- Clerk — authentication and session management
- Vercel — hosting and performance analytics
- Stripe — payment processing (only on payment pages)
4. Cookie Consent Banner
When you first visit Citability, a cookie consent banner appears at the bottom of the page. You can choose to accept all cookies or allow only essential cookies. We use Google Consent Mode v2 to ensure analytics cookies are only set after you give consent.
You can change your preference at any time by clicking the button below:
5. Managing Cookies
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete individual or all cookies
- Block cookies from specific or all websites
- Set your browser to notify you when a cookie is set
Please note that blocking essential cookies may prevent the platform from functioning correctly. If you disable authentication cookies, you will not be able to sign in.
6. Cookie Duration
Cookies can be either session cookies or persistent cookies:
- Session cookies — deleted when you close your browser
- Persistent cookies — remain on your device for a set period or until you delete them
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the “Last updated” date.
8. Contact Us
If you have questions about our use of cookies, please contact us at [email protected].
For more information about how we handle your personal data, please see our Privacy Policy.